Skip to content
The Cowboy Hat Realtor logo

Privacy

Privacy

Effective June 8, 2026 · Robert Ford, The Cowboy Hat Realtor®, Knoxville, TN

The short version. This is a personal real-estate site. I keep things simple: I use a privacy-friendly, cookieless tool to see which pages people find useful, I don't set tracking cookies, and I don't sell anyone's information.

Analytics

I use Vercel Web Analytics to understand which pages and resources visitors use, so I can make the site more helpful. It's cookieless — it doesn't set tracking cookies, doesn't follow you across other websites, and doesn't build an advertising profile of you. It collects aggregate page-view data (the page visited, general device/browser type, and an approximate region), not your identity.

Contacting me

If you use the contact form, it opens your own email app with a message ready to send to me — your details come to me by email, the same as if you'd written directly. The website itself doesn't store what you type. If you call or text the number on the site, standard call/text records apply.

My AI assistant (Charlotte)

When you call and speak with Charlotte, my AI assistant, she may save the contact details and preferences you choose to share so I can follow up. She identifies herself as an AI, and she does not record the call. The technology behind Charlotte is provided by Rocalyn LLC, which handles that information on my behalf and under my instruction. If you'd ever like the information you shared removed, just ask.

Cookies

This site does not set tracking cookies. If a future feature ever needs a cookie, I'll disclose it here.

Your choices

Wherever you live — and especially if you're a California (CCPA/CPRA) or Tennessee (TIPA) resident — you can ask me what information I have about you, ask me to correct it, or ask me to delete it. Email cowboyhatrealtor@gmail.com and I'll take care of it.

Service providers

A few standard providers help run the site and the assistant — website hosting and analytics (Vercel), and the AI assistant technology (Rocalyn LLC). They receive only what's needed to do their job.

Changes

If I update this notice, I'll change the effective date above.